Terms of Use
Last updated: 6 October 2026
These terms apply when you use Zaf Play at https://www.zafplay.com. By creating an account or making a booking you agree to them. Please read them together with our Privacy Policy.
1. What Zaf Play is
Zaf Play is a marketplace. Court owners list their courts and set their own hours and prices; players use Zaf Play to book them. The court itself is provided by the court owner, not by Zaf Play.
2. Your account
Give us correct information and keep your login private. You are responsible for what happens under your account. One person should use one account. We may suspend accounts that are fake, abusive or used to cheat the rules.
3. Bookings and payment
- A booking is at least 30 minutes and at most 4 hours.
- When you press Book, your time is held for a few minutes while you pay by InstaPay transfer and upload the screenshot. If payment is not sent in time, the hold ends and the time becomes free for others.
- A booking is confirmed once the payment has been checked and approved. We may reject a payment that cannot be matched.
- Prices are shown in Egyptian pounds (EGP) before you pay.
4. Changes, cancellations and refunds
The cancellation and change rules (including any late-cancellation fee and whether you receive a refund or credit) are shown on the court’s page and when you cancel. Please read them before you book. Refunds are paid back to you by the method we show you, after review. If you do not show up, the booking may be marked as a no-show and you may lose your payment.
5. Behaviour
- Respect the court, its staff and other players, and follow the court owner’s rules.
- Do not misuse Zaf Play: no fake bookings or payment screenshots, no attempts to break or overload the service, and no harassment.
- Ratings and reviews must be honest and about your real experience.
6. Court owners
If you list courts you promise your information, hours and prices are accurate and that you have the right to rent the court. You agree to honour confirmed bookings. Zaf Play’s fee depends on your plan and is shown to you when you join or change plan. We may remove listings that break these terms.
7. Our responsibility
We work hard to keep Zaf Play running and accurate, but we cannot promise it will always be available or error-free. We are not responsible for the condition of a court, for injuries or lost items at a court, or for what court owners or other players do. Nothing in these terms limits any right you have under Egyptian law that cannot be limited.
8. Changes to these terms
We may update these terms. The date at the top shows the latest version. If you keep using Zaf Play after a change, you accept the new terms.
9. Law and contact
These terms are governed by the laws of Egypt. Questions? Email support@zafplay.com or message us on Instagram @zaf.play.