Delete your account

Last updated: 16 October 2026

You can delete your Zaf Play account yourself at any time, in the app or on the website.

1. Players: delete it yourself

On the website: log in at https://www.zafplay.com, open Profile, scroll to the bottom and tap "Delete my account". Tell us why you are leaving, then type DELETE to confirm.
In the Zaf Play app: open Profile, scroll to the bottom and tap "Delete my account".

If you have an upcoming booking or game, cancel it first. If a payment, refund or cancellation of yours is still being settled by Zaf Play, wait until it is finished. The page tells you which one is left.

2. Court owners and team members

Email support@zafplay.com from the email address on your account and we will close it once your payouts are settled.

3. Can’t log in?

Email support@zafplay.com from the email address on your account and ask us to delete it. We reply within a few days.

4. What is deleted and what is kept

Deleted straight away: your login, name, email, mobile number, username, gender, friends, invitations and waiting-list requests. Any credit or discounts are lost.
Kept: past bookings and payment records, with the name and mobile number used for each one, plus your reason for leaving, because court owners’ payouts, refunds and our accounts depend on them. Only Zaf Play admins can see these. Your profile itself shows as "Deleted player".